I've used Coleman Plumbing twice. Once for a new hot water heater and again to repair the pump on our septic tank. I had a great experience both times. They were timely and polite. I would use them again.
I used John's company for the first time, and was extremely impressed with his promptness, knowledge of the problem, value, and same-day repair. I later realized I forgot to redeem my coupon, and he agreed to amend the invoice to refund part of the charge! The day of the job, he explained in detail what he was doing, which I found very reassuring. Will use again and again!
Coleman was very professional, timely, and has outstanding customer service. While its not the cheapest, it is reasonably priced for the high quality service and product. I know that because Coleman did it, I wont have problems in the future. A few days after, a rep called me to make sure everything went well, and they mailed me a thank you card.